Regulation E - The Basics and Error Resolution

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  • Published date: November 28, 2019
    • Fremont, California, United States

Overview
Define Regulation E, what it is and who does this apply to in the ACH network and card world.

Provide the meaning to Reg E terms such as consumer account and access device.

List the steps involved in the Reg E error resolution process for electronic fund transfers (EFTs).

Identify what happens when the consumer experiences the loss of a debit card (who’s responsible for what?).

Illustrate examples of how to handle specific types of unauthorized transactions relative to Reg E.

Describe when and to whom a specific party is liable (financial institution and/or consumer) by using specific examples.
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Joseph Wilcox
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