New HIPAA Rules for Communicating with Patients by Unencrypted Email and Text Messages

  • Check with publisher
  • Published date: July 26, 2017
    • Fremont, California, United States

Training Options Duration: 60 Minutes
Wednesday, August 16, 2017 | 10:00 AM PDT | 01:00 PM EDT


Overview: This webinar focuses on HIPAA Rules for transmitting informational email and text messages to patients over an electronic communications network.

You will learn:

The information that makes a message subject to HIPAA
The "safe harbor" - How Health Care Providers may obtain consent from patients to send PHI in unencrypted email and unencrypted text messages and not be responsible for unauthorized access to the PHI in transmission or when received by the patient
What a Health Care Provider must do if a patient does not agree to receive PHI in unencrypted email or unencrypted text message
The requirements for a Business Associate to be able to communicate by email or text message with a patient on behalf of a Health Care Provider
How a Business Associate may protect itself from liability for violating HIPAA Rules about email and text messages in its Business Associate Agreement
What a Health Care Provider must do if a patient does not agree to receive PHI in unencrypted emails or text messages
How Health Care Providers and Business Associates may prove they are compliant with the HIPAA Rules through documentation
The Policies and Procedures Health Care Providers and Business Associates must have in place to comply with HIPAA Rules concerning communication with patients through email and text message

Why should you Attend: There are widespread violations of the HIPAA Rules for communicating with patients by unencrypted email and text message - largely because Providers and Business Associates just don't know the rules. These HIPAA Rules are clear and easy to follow but you are at great risk and directly liable for breaking them.

A simple appointment reminder is, by definition, PHI even though it may not contain diagnostic specific information. So are Happy Birthday wishes, reminders that a patient is overdue for a checkup or has an outstanding balance on a bill. You must know how you can maximize your use of key patient communication tools while protecting yourself and your organization from government penalties and patient lawsuits.

Health Care Providers have a mandatory "duty to warn" patients of risks associated with unencrypted email. A patient may refuse to receive unencrypted emails after being warned. Health Care Providers and Business Associates must strictly follow the patient's restriction.

There is a HIPAA "safe harbor" that frees you from:
Responsibility for unauthorized access of a patient's PHI during transmission and
Responsibility for safeguarding PHI delivered to the patient
Don’t be the Provider or Business Associate that finds itself in serious trouble simply because you didn’t follow the HIPAA Rules for unencrypted electronic communication with patients!

Areas Covered in the Session:
More and more patients like the convenience of email and text message
The HIPAA "safe harbor" - how you can communicate with patients in the way they prefer and protect your organization
How Health Care Providers and Business Associates can work together to avoid violating HIPAA Rules about email and text message communications with patients

Who Will Benefit:
Health Care Providers
Dentists
Optometrists
Physicians
Podiatrists
Chiropractors
Hospitals
Business Associates
Billing
Collection
Insurance Brokerage
Patient Engagement and Marketing Companies


Speaker Profile
Paul R. Hales received his Juris Doctor degree from Columbia University Law School and is licensed to practice law before the Supreme Court of the United States. He is an expert on HIPAA Privacy, Security, Breach notification and Enforcement Rules with a national HIPAA consulting practice based in St. Louis. Paul is the author of all content in The HIPAA E-Tool, an Internet-based, Software as a Service product for health care providers and business associates.

Price: $139.00

Contact Info:
Netzealous LLC -MentorHealth
Phone No: 1-800-385-1607
Fax: 302-288-6884
Email: support@mentorhealth.com
Website: http://www.mentorhealth.com/
Webinar Sponsorship Opportunity: https://www.mentorhealth.com/control/webinar-sponsorship

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