Texting and E-mail with Patients: Patient Requests and Complying with HIPAA

  • Check with publisher
  • Published date: July 26, 2017
    • Fremont, California, United States

Overview: This session will focus on the rights of individuals to communicate in the manner they desire, and how a medical office can decide what is an acceptable process for communications with individuals. The session will explain how to discuss communications options with individuals so that you can best meet their needs and desires, while preserving their rights under the rules.

Why should you Attend:
Now that requirements for allowing patients electronic access to their health information are in effect, and as patients increasingly come to depend on electronic communications, there are new demands for communication via e-mail and texting. Patients don't want to bother with secure Web-site-based solutions, they just want to use the tools they already use for communication, and they have a right to communicate how they wish
How can HIPAA requirements for privacy and security be reconciled with patient requests for information provided by e-mail and text messages? This session will discuss the differences between professional communications and patient communications, and how they must be treated to best serve patients, most efficiently enable communications, and remain within the bounds of HIPAA compliance

Areas Covered in the Session:
Find out the ways that patients want to use their e-mail and texting to communicate with providers, and the ways providers want to use e-mail and texting to enable better patient care
Learn what are the risks of using e-mail and texting, what can go wrong, and what can result when it does
Find out about HIPAA requirements for access and patient preferences, as well as the requirements to protect PHI
Learn how to use an information security management process to evaluate risks and make decisions about how best to protect PHI and meet patient needs and desires
Find out what policies and procedures you should have in place for dealing with e-mail and texting, as well as any new technology
Learn about the training and education that must take place to ensure your staff uses e-mail and texting properly and does not risk exposure of PHI
Find out the steps that must be followed in the event of a breach of PHI
Learn about how the HIPAA audit and enforcement activities are now being increased and what you need to do to survive a HIPAA audit

Who Will Benefit:
Compliance Director
CEO
CFO
Privacy Officer
Security Officer
Information Systems Manager
HIPAA Officer
Chief Information Officer
Health Information Manager
Healthcare Counsel/Lawyer
Office Manager

Speaker Profile
Jim Sheldon-Dean is the founder and director of compliance services at Lewis Creek Systems, LLC, a Vermont-based consulting firm founded in 1982, providing information privacy and security regulatory compliance services to a wide variety of health care entities.

Price: $139.00

Contact Info:
Netzealous LLC -MentorHealth
Phone No: 1-800-385-1607
Fax: 302-288-6884
Email: support@mentorhealth.com
Website: http://www.mentorhealth.com/
http://www.mentorhealth.com/control/w_product/~product_id=801082LIVE/?science-marketplace.org_Aug_2017_SEO
Webinar Sponsorship Opportunity: https://www.mentorhealth.com/control/webinar-sponsorship

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