Handling the Difficult Employee

  • 110.00 Dollar US$
  • Published date: July 24, 2019
    • Fremont, California, United States

Just about every workplace has at least one difficult employee. In this webinar, we will identify the various types of difficult employees and various strategies that can be used to deal with them. Difficult employees can have an adverse impact on the productivity and morale of the workplace. At times it is necessary to have critical conversations with these employees. These conversations occur when a lot is at stake and emotions run high.

The behavior of these employees needs to be confronted. More than likely some of those that we must handle may be workplace bullies. During the webinar, we will learn the psychological makeup of these difficult individuals and how to have conversations with these employees while confronting their unproductive behavior.

Why should you Attend
Learn how to identify the six types of difficult employees
Gain knowledge of the appropriate strategies to use when dealing with the difficult employee
Learn various motivational strategies that will help the difficult employee change and become more productive
To become familiar with the characteristics of the workplace bully
Learn how to deal with workplace bullies
Develop the skills to have appropriate conversations with difficult employees
Develop the skills to confront inappropriate employee behavior
Identify other interventions to deal with difficult employees
Areas Covered in the Session
The Six Types of Difficult Employees
Strategies for Dealing With the Difficult Employee
Motivating the Difficult Employee
What is Workplace Bullying?
Characteristics of the Workplace Bully
Strategies for Dealing With the Workplace Bully
Having a Conversation With the Difficult Employee
Confronting the Difficult Employee
Other Interventions for the Difficult Employee
Who Will Benefit
Human Resource Managers
Assistant Managers
Team Leaders
Project Managers
Department Managers
Team Members

Speaker Profile
Bob Churilla is a partner in a conflict management and organizational development firm, Conflict Resolution Professionals Group (CRPG). In addition, Bob is a Visiting Professor at a private University. Bob has worked with the United States Postal Service, Veterans Administration, Transportation Security Administration and the Equal Employment Opportunity Commission as a mediator and consultant.


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Joseph Wilcox
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